# Shipping Policy

At Kensa Beauty & Scents, we are committed to providing fast, reliable, and secure delivery services across Kenya.

Nairobi Deliveries

Orders placed before **2:00 PM** on weekdays (Monday to Friday) within Nairobi are eligible for **same-day delivery**. Orders placed after 2:00 PM or during weekends will be processed on the next business day.

Deliveries Outside Nairobi

Orders outside Nairobi are typically delivered within **2–3 business days**, depending on your location and courier schedules.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location and order requirements. Any ongoing free delivery promotions will be communicated on our website and social media platforms.

Order Tracking

Once your order has been dispatched, our team will provide delivery updates and tracking information where applicable.

Delivery Coverage

We currently deliver within **Kenya only** and do not offer international shipping at this time.

Contact Us

For shipping inquiries or assistance with your order, please contact us:

**0708 833 577**
**0116 920 995**

Our customer support team is available Monday to Friday, 9:00 AM – 6:00 PM (EAT).