Terms & Conditions

Welcome to Kensa Beauty & Scents. By accessing our website and purchasing our products, you agree to the following terms and conditions.

Products & Availability

We strive to ensure all product descriptions, images, and pricing are accurate. However, product availability is subject to change without prior notice.

Orders & Payments

All orders are subject to confirmation and availability. Payment must be completed before an order is processed and dispatched.

Pricing

All prices displayed on our website are in Kenyan Shillings (KES) and may be updated from time to time without prior notice.

Delivery

We aim to process and deliver orders promptly. Delivery times may vary depending on location and circumstances beyond our control.

Returns & Exchanges

Returns or exchanges may be requested within **1–6 hours of purchase**, provided the product remains unopened, unused, and in its original packaging. Opened or used fragrances cannot be returned or exchanged for hygiene and quality assurance reasons.

Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Kensa Beauty & Scents and may not be reproduced or used without written permission.

Limitation of Liability

Kensa Beauty & Scents shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Privacy

Customer information provided during purchases or inquiries will be treated confidentially and used solely for order processing, customer support, and service improvement.

Changes to Terms

Kensa Beauty & Scents reserves the right to modify these terms and conditions at any time without prior notice.

Contact Information

For any questions regarding these Terms & Conditions, please contact us:

**Phone:** 0708 833 577
**Phone:** 0116 920 995

Thank you for choosing Kensa Beauty & Scents.